Social and Community Housing Insurance

Social and community housing is an essential part of New Zealand’s housing landscape, providing secure, affordable homes for individuals and families who may otherwise struggle to access the private market. These properties, managed by government agencies, iwi organisations, and community housing providers, are more than just buildings – they are a cornerstone of social stability, wellbeing, and inclusion. Yet, the very nature of this sector presents a unique set of risks, from higher tenant support needs to properties located in areas more exposed to natural disasters or social challenges.

While insurance is a vital safeguard for any property owner, standard policies are often ill-equipped to handle the complexities of social and community housing. Hummi fills this gap by delivering tailored cover, responsive claims handling, and risk management support designed specifically for the sector’s realities. This not only protects the physical assets but also ensures housing providers can continue their mission – maintaining continuity of service and safeguarding vulnerable communities when unforeseen events occur.

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This policy at a glance


Product:
Property cover for Social and Community Housing properties

Underwriter:
Certain Underwriters at Lloyd’s of London – lead syndicate Beazley 2623

Target Market:
Rented properties in social or community housing programmes

Policy Term:
Annual


Why choose Hummi for Social and Comminity Housing Insurance

Specialist cover recognising the multi-party relationship of owner, community housing provider and tenant

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Tailored cover to address unique sector risks such as intentional damage and methamphetamine contamination

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Comprehensive coverage backed by global strength and certainty delivered through Lloyd’s of London

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Social and Community Housing Insurance Coverage Summary

Hummi specialising in tailoring solutions for complex multi-party tenancies


What's covered?

  • Comprehensive property insurance product
  • Full replacement cover
  • Intentional damage to $100,000
  • Cover for methamphetamine and hazardous substance damage to $100,000
  • Natural hazards
  • Property owner’s liability

Excesses

  • From $1000

Underwriting approach

  • Appetite for all social and community housing risks that are owned for rental purposes

Extra inclusions

  • Cover for loss of rent
  • Landlord’s chattels that are provided with the tenancy
  • Gradual damage to $5000

Landlords obligations

  • Carry out internal and external property inspections at least every six months.
  • Conduct inspections whenever there is a change of tenancy.
  • Keep written records of each inspection and any issues identified.

Key exclusions

  • Short-term tenancies
  • AirBnB and similar
  • Owner occupied properties

Important information about this policy

Fair Insurance Code:

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Cooling off period:

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Dispute resolution:

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Complaints:

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FSP Number:

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How to make a claim

For non-emergency claims please contact your broker to discuss the process. You can also:

Complete the claim form – click here

Call us on 0800 xxx xxxx

Email us on claims@hummi.co.nz

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Fair Insurance Code
Complaints

Solutions
Travel
Liability
Personal Accident
Property
Landlord Insurance
Premium Funding

Our Address
Level 1
3/527A Rosebank Road
Auckland, 1026
New Zealand
T: 0800 003 545
E: hello@hummi.co.nz